RETURN & Refund Policy  - Black Race 

We want you to be completely satisfied with your purchase. This Return Policy outlines the terms and conditions for exchanges and returns of products purchased on our website. By making a purchase, you agree to the terms stated below.

 

Eligibility for Exchange and Return: We accept exchanges and returns for products that meet the following conditions:

  • The product is in its original condition, unworn, and with all original tags attached.
  • The product is returned within 7 to 10 days from the date of delivery.
  • The product is not part of any non-returnable or non-exchangeable categories (e.g., Discount,Damage by you,Uses products,etc.). Please check the product description for any specific restrictions.

 

Exchange Process: If you wish to exchange your product for a different size, color, or style, please follow these steps:

  • Contact our customer support team within 7 to 10 days of receiving your order to initiate the exchange process.
  • Provide details of the product you wish to exchange, including the order number, product name, and desired exchange options (size, color, style, etc.).
  • Our customer support team will provide you with instructions on how to return the original product and guide you through the exchange process.

 

Return Process: If Product is phycsically damaged by us or we will unable to proccess your order after advance paid then only you will get refund otherwiase we haven,t any refund policy.

         Contact our customer support team within 5 days of receiving your order to initiate the return process.

  • Provide details of the product you will to return, including the order number and product name.
  • Our customer support team will provide you with instructions on how to return the product and guide you through the return process.

 

Return Shipping and Fees: For exchanges and returns, the customer is responsible for the return shipping costs, unless the product received is damaged, defective, or

incorrect. Shipping fees are non-refundable.

 

Refund Process: Once we receive and inspect the returned product, we will process your refund within [7 to 10] business days. Refunds will be issued using the original

payment method used for the purchase. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your bank or payment

provider.

 

Non-Returnable and Non-Exchangeable Items: Certain items are non-returnable and non-exchangeable due to hygiene, safety, or other reasons. Please review the product description for any specific restrictions before making a purchase.

 

Damaged, Defective, or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact our customer support team immediately. We will work

with you to resolve the issue by providing a replacement, exchange, or refund as appropriate.

 

Changes to Exchange and Return Policy: We reserve the right to update or modify this Exchange and Return Policy at any time. Any changes will be effective immediately

upon posting the revised policy on our website. It is your responsibility to review this policy periodically.

 

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